Seller
The seller is Shannonside Traditional Farm Foods at Shannonside Traditional Farm Foods, Cloonroughan, Elphin, Co Roscommon.)
Order process
The Company cannot accept responsibility for the late delivery of Boxes where orders are placed after the Last order dates. The Company cannot accept responsibility for the non-delivery or late delivery of Boxes, if the recipient address and telephone details are insufficient or incorrect.
If we are unable to supply the products, we will inform you of this as soon as possible. A full refund will be given if you have already paid for the products. If, for any other reason beyond our reasonable control, we are unable to supply a particular product, we will not be liable to you except to ensure that you are not charged for that product.
We also reserve the right not to accept your order for any of the following reasons:-
- we are unable to authorise your payment;
- local shipping restrictions apply;
- item is out of stock; or
- you are not eligible to make the purchase
If you enter a correct e-mail address we will send you an order confirmation email acknowledging the details of your order and possible delivery time. This email is not an acceptance of your order, just a confirmation that we have received it. (Your e-mail address and all personal details you provide to us will be collected and used strictly in accordance with our Privacy Policy.)
Payment
Payment may be made by any one of the methods indicated on the Website, we are unable to process orders with more than one method of payment.
You will be charged the current price for the products as shown on the Website at the date you place your order. All prices are displayed on the Website inclusive of VAT. We reserve the right to amend prices if there is a change in the rate of VAT (where applicable).
Delivery
We deliver to any address in the Shannonside region of the Republic of Ireland.
Orders generally require a signature to acknowledge delivery. The signature of the person accepting delivery at the delivery address will be proof that delivery has been received by you or the person to whom the order is addressed. If no one is available to accept the delivery you will receive a card to advise that a delivery has been attempted. We reserve the right to charge you for storage, re-delivery or both.
Cancellation
If for any reason you wish to cancel any order you have placed, you have the right to do so EXCEPT for:
- fresh food products,
- perishable goods,
- any food which by its nature cannot be returned to us for food safety reasons,
- goods customised to your specification or
- personalised goods.
You can telephone Padraig on + 353 86820125
Chilled Meat Box products
Please note Meat boxes containing chilled goods are specially insulated boxes for such products. Please open and refrigerate the chilled products as soon as possible after delivery (where possible), even if this is for an interim period prior to further transportation. (i.e. Whilst in your office or facility). Failing this please store the Meat Box in a cool dark or cold location.
General
We reserve the right to withdraw any product from sale at our sole discretion.
Our liability to you in connection with any order will not exceed the total price charged for the products.